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Job details
 
Company: TruckMovers
Job Title: Account Specialist
Job Category: Customer Service/Support/Call Center
Job description:  
SUMMARY

Responsible for giving rate quotes, ensuring customer orders, order entry and management of the order. This position requires someone that is bilingual - in Spanish and English. It also requires up to 50% travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Assist contracted accounts

Rate quoting/Order Attainment (“sell the move”)

Manage customer expectations

Work with Logistics Coordinators to ensure customer requirements can be met

Problem report resolution

QUALIFICATIONS (minimum)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General:

Computer skills in a business environment, including working knowledge of Microsoft Word, Excel, and using the internet.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to develop and maintain effective, cooperative, and courteous relationships with other staff and the general public.

Excellent organizational abilities, promptness, and dependability required.

Ability to express ideas clearly in both oral and written forms and to document policies and procedures is necessary

Ability to read, analyze, and interpret instructions and procedures.

Ability to write reports, business correspondence, and procedures.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Specific:

Ability to sell customer on benefits of using our service

Job Requirements

EDUCATION and/or EXPERIENCE (minimum)

High School Diploma

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS and WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess mobility to work in a standard office setting and to use standard office equipment, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.

Work with telephones and computers on a steady basis.

Fast ability to work under pressure and multi task

Moderate Noise Level
Skills:  
Spanish/English Fluently
Ability to talk to Drivers and Customers
Employment type:
  • Full Time
Salary Range: 35000 USD annual
 
Other Information
 
Degree: Unspecified
Experience (year): 0
Job Location: Independence - Missouri - USA
Zipcode: 64057
 
Post Date: 10/11/2018
 
Contact Information
 
Company: TruckMovers
Contact Name: TruckMovers
Contact E-mail: Send E-Mail Now
Contact Phone: You must first register to view this information.
 
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